Privacy Policy

Our contact details

Name: Tutor The Nation
Address: 5 St James Gardens, London. W11 4RB
Phone Number: 07528136376
E-mail: data@tutorthenation.org

The type of personal information we collect

We currently collect and process the following information:

School

  • Name
  • Address
  • Contact name
  • Phone Number
  • School Contact Email address

Pupils

  • Name
  • School Email address
  • Grade data
  • School Year

Tutors/Volunteers

  • Name
  • Gender
  • List of subjects they can teach
  • Contact details
  • Email address
  • Phone number
  • Date of Birth
  • Enhanced DBS Certificate number (if on the update service)

How we get your personal information and why we collect it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

Pupils

  • In order to contact you with information about Tutor The Nation
  • In order to supply you with a tutor.

Schools

  • In order to supply tutoring to your school pupils
  • In order to collect and process impact data
  • In order to contact you regarding safeguarding concerns.

Volunteers

  • In order to contact you with information about Tutor The Nation
  • In order to match you with a pupiI.
  • In order to process your DBS application

We may share this information with the MASH unit or the police for any Safeguarding concerns and we will share pupil information to their tutor, in order to introduce them.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

  • Your consent. You are able to remove your consent at any time. You can do this by contacting data@tutorthenation.org.
  • We have a legal obligation.
  • We have a legitimate interest.

How we store your personal information

Your information is securely stored on a secure and encrypted server which is only accessible by authorised staff. All data is stored electronically – no hard copies are created or stored.

We keep information for different time periods, depending on our retention policy which can be found here. We will then dispose of this information by removing the data from our server.

We keep all personal information for periods outlined in our retention policy.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at Ros on data@tutorthenation.org, if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at data@tutorthenation.org.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk